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    Maruti Suzuki Customer Support Jobs 2026: Hiring Now – Salary Up to ₹42,000/Month + Career Growth

    Maruti Suzuki India Limited is hiring Customer Support Executives / Customer Relationship Managers for its dealerships and contact centres across India. Candidates with strong communication skills and a customer-first attitude will thrive in this role. Good career growth and salary up to ₹42,000/month are offered.

    Job Overview

    Organization Maruti Suzuki India Limited
    Post Name Customer Support Executive / CRM Executive
    Salary ₹15,000 – ₹42,000/Month
    Job Location All India / Pan India
    Qualification 12th Pass / Graduation (Any Stream)
    Age Limit 18–32 Years
    Experience 0–3 Years (Freshers with Good Communication Welcome)
    Application Mode Walk-in / Online
    Last Date Apply as Soon as Possible

    About Maruti Suzuki India Limited

    Maruti Suzuki India Limited, incorporated in 1981, is India’s largest and most trusted automobile brand. The company serves millions of customers daily across 13,000+ dealer touchpoints. To maintain its industry-leading customer satisfaction index (CSI), Maruti Suzuki continuously invests in hiring and training skilled customer support professionals at every level of its dealer network.

    Job Description – Customer Support Executive

    • Handling inbound customer calls, emails, and walk-in queries related to vehicles, service, and complaints
    • Following up with customers post-service or post-purchase to ensure satisfaction
    • Logging customer feedback, complaints, and compliments in the CRM system
    • Coordinating with the sales and service teams to resolve customer issues in a timely manner
    • Conducting customer satisfaction surveys (CSI/SSI) and preparing monthly reports
    • Managing customer loyalty programmes and informing customers about offers and service camps
    • Escalating unresolved issues to senior management and following up until closure

    Eligibility Criteria

    Educational Qualification

    Minimum 12th Pass from any recognized board. Graduation in any discipline is preferred. Proficiency in Hindi and the local regional language is required; basic English communication is an advantage.

    Age Limit

    Minimum age: 18 years | Maximum age: 32 years

    Experience

    0–3 years of customer service, BPO, or front desk experience preferred. Freshers with excellent verbal communication skills and a positive attitude are also welcome.

    Salary & Benefits

    Component Details
    Basic Salary ₹12,000 – ₹25,000/Month
    HRA (House Rent Allowance) ₹2,000 – ₹5,000/Month
    Performance Allowance ₹1,000 – ₹5,000/Month (based on CSI scores)
    Communication Allowance ₹500 – ₹1,000/Month
    PF & ESI As per government norms
    Total CTC Up to ₹42,000/Month

    Required Documents

    • 10th / 12th Marksheet
    • Graduation Certificate (if applicable)
    • Aadhar Card
    • PAN Card
    • Passport Size Photo (2 copies)
    • Experience Certificate (if applicable)
    • Resume / CV

    How to Apply for Maruti Suzuki Customer Support Jobs 2026

    1. Visit the nearest Maruti Suzuki authorized showroom in your city
    2. Carry all required documents mentioned above
    3. Meet the HR Manager and submit your application for Customer Support Executive
    4. Attend the communication skills test and walk-in interview
    5. If shortlisted, complete joining formalities and the customer handling training

    Note: Maruti Suzuki never charges any fee for recruitment. Beware of fraudulent calls or messages asking for payment.

    Important Dates

    Event Date
    Application Start Available Now
    Last Date to Apply Apply as Soon as Possible
    Interview Date Will be communicated after application

    Frequently Asked Questions (FAQ)

    Q1: What is the salary for Maruti Suzuki Customer Support job?
    A: The salary ranges from ₹15,000 to ₹42,000 per month depending on qualification, experience, and performance scores.

    Q2: What is the minimum qualification required?
    A: Minimum 12th Pass is required. Graduation is preferred for senior customer relationship roles.

    Q3: Is there an application fee?
    A: No. Maruti Suzuki does not charge any application or processing fee.

    Q4: Is knowledge of English mandatory?
    A: Basic English is helpful but not mandatory. Fluency in Hindi and the local language is more important for showroom-based customer support roles.

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