Corrections Policy

Corrections Policy

Last Updated: July 3, 2026

Our Commitment

WheelXpress Jobs is committed to maintaining accurate, up-to-date job listings. When errors are identified — whether by our team, employers, or job seekers — we act promptly to correct them.


1. Minor Corrections

Definition: Typographical errors, formatting issues, minor wording changes that do not affect the substance of the listing.

Process: Employer may update directly or contact us. Corrected without formal notice.

Timeline: 1–2 business days.


2. Major Corrections

Definition: Errors that materially affect the listing — incorrect salary, wrong location, inaccurate role title or responsibilities, misleading requirements.

Process:
– Listing is flagged and suspended pending correction.
– Employer is notified within 24–48 hours.
– Employer must submit a corrected version for re-approval.
– Correction is logged internally.

Timeline: Addressed within 24–48 hours of identification.


3. Expired or Filled Listings

Definition: Listings for roles that have been filled or closed but remain active on the platform.

Process:
– Employers are responsible for removing filled listings promptly.
– We periodically audit active listings and notify employers of stale postings.
– Listings inactive beyond a defined period are automatically archived.


4. Updates to Active Listings

Employers may update active listings at any time through their account. Material updates to compensation, role scope, or location are subject to re-review before taking effect.


5. Correction Process

When a correction is needed:
1. Error is identified (by our team, an employer, or a user report).
2. Listing is suspended or flagged.
3. Employer is contacted with specific details.
4. Corrected listing is resubmitted and re-reviewed.
5. Approved listing goes live with updated information.


6. User Reporting

Job seekers can report inaccurate listings:
– Email: contact@wheelxpress.com (Subject: “Listing Correction”)
– Include the listing URL and specific inaccuracy.


7. Response Times

Correction Type Target Response
Minor (typos, formatting) 1–2 business days
Major (salary, location, role title) 24–48 hours
Expired/filled listings 3–5 business days
User-reported corrections Acknowledged within 2 business days

Frequently Asked Questions

Q: As an employer, how do I correct my listing?
A: Log in to your account and edit the listing, or email contact@wheelxpress.com with the listing URL and corrections needed.

Q: I applied to a job with incorrect details — what should I do?
A: Contact the employer directly to clarify. You may also report the inaccuracy to us at contact@wheelxpress.com.

Q: How do I report a job listing that’s already been filled?
A: Email contact@wheelxpress.com with the listing URL and we’ll contact the employer to remove or update it.

Q: Will I be notified if a listing I applied to changes significantly?
A: We are not able to notify all applicants of listing changes, which is why we encourage applicants to confirm details directly with the employer before interviews.