Mahindra & Mahindra Limited is inviting applications for the post of Customer Support Executive / CRM Executive at its authorised showrooms across India. This is an excellent opportunity for candidates seeking a stable and rewarding career with one of India’s most trusted automobile brands. Eligible candidates are encouraged to apply as soon as possible.

Job Overview

Organization Mahindra & Mahindra Limited
Post Name Customer Support Executive / CRM Executive
Salary ₹15,000 – ₹42,000/Month
Job Location All India / Pan India
Qualification 12th Pass / Graduation
Age Limit 18–35 Years
Experience 0–2 Years / Freshers Eligible
Application Mode Online / Walk-in
Last Date Apply as Soon as Possible

About Mahindra & Mahindra Limited

Mahindra & Mahindra Limited was founded in 1945 and is today India’s leading manufacturer of SUVs and tractors. The company’s popular models include the XUV700, Scorpio-N, Thar, Bolero, and the new-age electric BE 6. Headquartered in Mumbai, Mahindra employs over 2,60,000 people globally and is listed on both BSE and NSE. With a presence in 100+ countries and 13,000+ service touchpoints in India, Mahindra offers unmatched career stability and growth opportunities for its employees.

Job Description – Customer Support Executive / CRM Executive

  • Handle inbound and outbound customer calls related to vehicle service, complaints, and follow-ups
  • Manage the CRM system to track customer interactions, feedback, and pending issues
  • Coordinate between customers and service/sales departments to resolve queries
  • Send service reminders, follow up on post-sale satisfaction, and collect feedback
  • Maintain customer database and generate weekly support reports

Eligibility Criteria

Educational Qualification

Minimum qualification required: 12th Pass / Graduation. Candidates with additional certifications or diplomas related to the role will be given preference.

Age Limit

Minimum: 18 years | Maximum: 35 years. Age relaxation is applicable for SC/ST/OBC candidates as per government norms.

Experience

0–2 Years / Freshers Eligible. Candidates with prior experience in the automotive industry will have an added advantage.

Salary & Benefits

Component Details
Basic Salary ₹17,000/Month
HRA (House Rent Allowance) ₹6,000/Month
Overtime Pay As per company policy
Food Facility Not Available
PF & ESI As per government norms
Total CTC Up to ₹42,000/Month

In addition to the above, employees may receive performance-based incentives, festival bonuses, and annual increments based on appraisal.

Required Documents

  • 10th / 12th Marksheet and Certificate
  • Aadhar Card (original + photocopy)
  • PAN Card
  • Passport Size Photographs (2 copies)
  • Experience Certificate (if applicable)
  • Updated Resume / CV
  • Caste Certificate (if applying for reserved category)

How to Apply for Mahindra & Mahindra Customer Support Executive / CRM Executive Jobs 2026

  1. Locate the nearest Mahindra authorised dealership or showroom in your city using the Mahindra website
  2. Carry all original documents and photocopies listed above
  3. Visit the showroom and meet the HR Manager or Showroom Manager
  4. Submit your application and attend the on-spot or scheduled interview
  5. Complete the joining formalities if selected

Important Note: Mahindra & Mahindra Limited does not charge any application, registration, or processing fee at any stage of the recruitment process. Beware of fraudulent agents or job portals that demand payment in the name of Mahindra recruitment.

Important Dates

Event Date
Application Start Date Available Now
Last Date to Apply Apply as Soon as Possible
Interview / Walk-in Date Will be communicated after application

Frequently Asked Questions (FAQ)

Q1: What is the salary for Mahindra & Mahindra Customer Support Executive / CRM Executive job?
A: The salary for this post ranges from ₹15,000 to ₹42,000 per month depending on experience, skills, and location of the showroom.

Q2: What is the minimum qualification required?
A: The minimum educational qualification required is 12th Pass / Graduation.

Q3: Is there any application fee?
A: No. Mahindra & Mahindra Limited does not charge any fee for its recruitment process. Do not pay to anyone claiming to offer Mahindra jobs.

Q4: Can freshers apply for this position?
A: Yes, freshers with good communication skills in Hindi and English can apply.

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